Frequently Asked Questions
Everything you need to know about your home upgrades and our delivery process.
How long does shipping actually take?
True to our name, we process all orders within 24 hours. Depending on your location, your home goods will typically arrive within 2 to 5 business days.
Is shipping really free on all orders?
Yes! We offer free standard shipping on every single item in our store, from small decor pieces to large furniture sets, with no minimum purchase required.
What is your return policy for home decor?
We want you to love your home. If you are not satisfied, you can return any item in its original condition within 30 days for a full refund.
Do you offer assembly services for furniture?
Most of our furniture is designed for easy assembly with included tools. While we do not offer in-house assembly, we provide detailed digital guides and video tutorials for every piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
How can I track my furniture delivery?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your shipment's journey.